What are cookies?

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website.

Cookies are used to track, save and store information about your interactions and usage of the website, which allows the site, through its server, to provide users with a tailored experience and remember you when you return to the site.

We don’t use cookies to store personal data such as your name or credit card details, but we do use encrypted information gathered from them to help improve your experience of the site, such as identifying and resolves any problems with our website.

For more general information about cookies, please visit: www.aboutcookies.org

Your cookie choices

The first time you access our website, you will be presented with a notice which describes how we use cookies and which also provides a link to our Privacy Policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this Cookie Policy and in our Privacy Policy

To enjoy all the personalised features of our website on your computer, tablet or mobile phone, we highly recommend you accept cookies, as we can only provide you with certain personalised features of this website by using them.

However, although we believe that cookies pose little threat to your privacy, we understand that you may still want to turn them off.  Most browsers will allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies.

Declining cookies is unlikely to have any impact on the performance of our site; however, if after changing your browser settings you do experience difficulties in using our website, please get in touch with us at info@luminousgroup.co.uk

Our cookies

Through browsing our site, the following cookies may be placed on your computer:

Cookie Name Cookie Type Service
cookie_acceptance Necessary
_CAN_Bld Marketing Calltracks
_calltracks_session_id Marketing Calltracks
calltracksData Marketing Calltracks
calltracksGuid Marketing Calltracks
_vwo_uuid_v2 Marketing Calltracks
cluid Statistics Clicky
_referrer_og Statistics Clicky
_ga Statistics Google Analytics
_gid Statistics Google Analytics
_gat Statistics Google Analytics
_gali Statistics Google Analytics
_gmb_ga_test Statistics Google Analytics
_dc_gtm_UA-# Statistics Google Tag Manager


Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Website ‘share’ tools

If you take the opportunity to ‘share’ content from our website with friends through social networks such as Facebook or LinkedIn then you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

Further information about cookies

If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org